Frequently Asked Questions

Answers to Common Questions

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General FAQs

Do you offer any money back guarantee?

Yes. We are that confident that you will be happy with our services that we offer a 30 day money back guarantee.

Do you offer any free trial for new users?

Yes, you can sign up for a free 30 day trial which will give you full access to your hosting account using our sub-domain.

If you decide to stay with us after the trial you have the option to purchase your own domain name.

Will my services be setup immediately?

Yes, your hosting account will be automatically set up as soon as your payment is processed.

In most cases you will have instant access but in some rare circumstances allow half an hour for the service to propagate.

What payment methods do you accept?

We accept payments by Stripe & Paypal. Hosting accounts & domains can be set up by recurring payment so you don't have to worry about the renewal of your site services.

Do you offer any discounts for bulk orders?

Yes we do, If you are an agency or business requiring multiple hosting accounts and services then please email our sales department at sales@musicindustryhosting.com or alternatively open a support ticket.

What other services do you offer?

As well as a range of cloud hosting packages and domain name registration, we also offer Wordpress website design services.

If I need support, how can I reach you?

Simply send us an email or alternatively open a support ticket.

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